Privacy Policy

1. Introduction

This Privacy Policy describes when, why and how Bitjust LTD ("Bitjust", "we", "us" and/or "our(s)") collects, uses, discloses, and protects your personal information. If you do not agree with this Privacy Policy, your choice is not to use our Services. By accessing or using our website at bitjust.co, platform, products, or services (jointly, "the Services"), you indicate that you understand, accept, and consent to the practices described herein.

As part of our regular business operations, Bitjust collects personal information from you to provide you with our Services. We will only use your personal information in accordance with this Privacy Policy unless otherwise required by applicable law. We take steps to ensure that the personal information we collect is adequate, relevant, not excessive, and used for limited purposes.

Our Services may include links to third-party websites, plug-ins, services, social networks, or applications. We do not control these third-party websites and we encourage you to read the privacy policy of every website you visit.

2. What Information We Collect

Personal Information

Name, nationality, country of residence, email address, and phone number; gender and date of birth; residential address; a copy or photo of your national identity card or passport; source of funds documentation; bank account or payment information; wallet addresses; investment profile and risk tolerance information; location data.

Non-Personal Information

Non-personal information does not directly reveal your identity. This includes technical information such as your login information, browser type and version, time zone setting, operating system and platform, information about your internet connection, the equipment you use to access our website, and usage details. We also collect information about your website interactions, including URLs, clickstream data, pages viewed, page response times, download errors, length of visits, and page interaction information such as scrolling, clicks, and mouse-overs.

3. When and How We Collect Your Personal Information

Direct Interactions

We collect information from you when you enter information on our website, open a Bitjust Account, use our Services, submit onboarding documentation, request information, or contact us with questions or requests.

Technological Interactions

When you visit our website or use our Services, we may collect your device data and online data through cookies and other similar technologies.

Third Parties

We may collect your personal information from third parties as required or permitted by applicable law. Third-party sources may include public databases, credit bureaus, identity verification providers, blockchain analytics providers, and other service providers. We may also receive information from third parties to satisfy our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.

4. How We Use Your Personal Information

We collect and use your personal information, as required or permitted by applicable law, to:

Open, maintain and administer your Bitjust Account; provide and maintain our Services in order to meet our contractual obligations to you; monitor your usage of our Services; contact you by email, telephone, or other electronic communication and process your requests; send you notices, confirmations and information regarding your account activity and transactions; send you notices regarding security alerts; help identify and verify the identity of users and conduct background checks for KYC reviews and AML compliance; provide you with news, updates, and information about our Services.

Your personal information will not be used for purposes other than those specified above. If we need to use your personal information for additional purposes, we will notify you and obtain your consent.

5. With Whom We Share Your Personal Information

Affiliates and Subsidiaries

We may share your personal information with our affiliates and subsidiaries that support or distribute our Services in accordance with this Privacy Policy.

Regulatory and Government Authorities

We may share your personal information with regulators and law enforcement agencies to help prevent fraud, for legal proceedings, or as otherwise required by law.

Service Providers

To provide you with our Services, we engage various service providers. To the extent permissible by applicable law, we may share your personal information with financial, accounting, legal, technology, blockchain analytics, custodial, cloud storage, authentication, payment processing, and technical support providers.

6. International Transfer, Storage and Processing

Bitjust may transfer your personal information outside of your jurisdiction to its affiliates, subsidiaries, service providers and business partners who work on our behalf in various countries. To the extent that we transfer your personal information outside of your home jurisdiction, we will ensure that the transfer is lawful and that all recipients comply with applicable laws.

By using our Services, you consent to the transfer of your personal information to other countries, as well as to its processing and storage there, as described in this Privacy Policy.

7. Use of Cookies

We use cookies and similar technologies including log files, web beacons, and social media widgets when providing our Services to you. Cookies are small files which require user permission in order to be installed on a computer's hard drive. By collecting and analyzing data on browsing patterns, cookies allow web applications to respond to you as an individual by tailoring operations to your needs and preferences.

8. Third-Party Websites

This Privacy Policy does not apply to services offered by other companies or individuals, including products or websites that may be displayed to you on our website. We do not control the privacy policies or your privacy settings on third-party sites, including social networks.

9. Protecting Your Personal Information

We protect your personal information with physical and electronic safeguards in accordance with industry standards, including firewalls, intrusion prevention, encryption technologies, user authentication systems, and access control mechanisms. Our employees who have access to personal data are required to adhere to strict standards of care and security.

We only engage service providers that maintain security and privacy standards consistent with our own. Despite these measures, we cannot fully guarantee that our systems will be completely secure. In the event of a data breach, we will notify you and relevant regulators as required by applicable law.

10. Retention of Your Personal Information

If you close your Bitjust Account, it will be marked as closed in our system, but we will retain data about you, your transactions, and the services you have used in accordance with applicable law and for a period of time that complies with such law, applicable statutes of limitations, or if we believe it is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, or to address problems with our Services.

Your personal information will not be used by us for any other purpose or transferred to third parties except as specified in this Privacy Policy.

11. Your Rights

Subject to applicable data protection laws, you have the following rights in relation to the personal information you provide to us:

The right to be informed about processing of your personal data; the right to access your personal data and information about how we process it; the right to have your personal data corrected if inaccurate and to have incomplete data completed; the right to restrict processing of your personal data; the right to object to processing of your personal data; the right to lodge a complaint with the relevant supervisory authority; the right to withdraw consent to processing; the right to data portability; the right to have your personal data erased.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us by email: support@bitjust.co

This Privacy Policy is written and is subject to change only in English. In the event of any discrepancy in translation, the English version shall prevail.